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Byweimiaow

Perot brought to NeXT something that was almost

Perot brought to NeXT something that was almost as valuable as his $20 million lifeline: He was a quotable, spirited cheerleader for the company, who could lend it an air of credibility among grown-ups. “In terms of a startup

company, it’s one that carries the least risk of any I’ve seen in 25 years in the computer industry,” he told the New York Times. “We’ve had some

sophisticated people see the hardware—it blew them away. Steve and his whole NeXT team are the darnedest bunch of perfectionists I’ve ever seen.”

Perot also traveled in rarefied social and business circles that complemented Jobs’s own. He took Jobs to a black-tie dinner dance in San Francisco that Gordon and Ann Getty gave for King Juan Carlos I of Spain. When the king

asked Perot whom he should meet, Perot immediately produced Jobs. They were soon engaged in what Perot later described as “electric conversation,” with Jobs animatedly describing the next wave in computing. At the end the

king scribbled a note and handed it to Jobs. “What happened?” Perot asked. Jobs answered, “I sold him a computer.”

These and other stories were incorporated into the mythologized story of Jobs that Perot told wherever he went. At a briefing at the National Press Club in Washington, he spun Jobs’s life story into a Texas-size yarn about a young man

so poor he couldn’t afford to go to college, working in his garage at night, playing with computer chips, which was his hobby, and his dad—who looks like a character out of a Norman Rockwell painting—comes in one day and

said, “Steve, either make something you can sell or go get a job.” Sixty days later, in a wooden box that his dad made for him, the first Apple

computer was created.

And this high school

graduate literally

changed the world.

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Byweimiaow

After hearing the fury of his senior staff, Sculley surveyed

After hearing the fury of his senior staff, Sculley surveyed the members of the board. They likewise felt that Jobs had misled them with his pledge that he would not raid important employees. Arthur Rock was especially angry. Even though he had sided with Sculley during the Memorial Day showdown, he had

been able to repair his paternal relationship with Jobs. Just the week before, he had invited Jobs to bring his girlfriend up to San Francisco so that he and his wife could meet her, and the four had a nice dinner in Rock’s Pacific

Heights home. Jobs had not mentioned the new company he was forming, so Rock felt betrayed when he heard about it from Sculley. “He came to the board and lied to us,” Rock growled later. “He told us he was thinking of

forming a company when in fact he had already formed it. He said he was going to take a few middle-level people. It turned out to be five senior people.” Markkula, in his subdued way, was also offended. “He took some top executives he had secretly lined up before he left. That’s not the way you do things. It was ungentlemanly.”

later, after the Macintosh came out, Jobs again reiterated that lesson from his father: “When you’re a carpenter making a beautiful chest of drawers, you’re not going to use a piece of plywood on the back, even though it faces the wall

and nobody will ever see it. You’ll know it’s there, so you’re going to use a beautiful piece of wood on the back. For you to sleep well at night, the aesthetic, the quality, has to be carried all the way through.”

From Mike Markkula he had learned the importance of packaging and presentation. People do judge a book by its cover, so for the box of the Macintosh, Jobs chose a full-color design and kept trying to make it look qinpad

better. “He got the guys to redo it fifty times,” recalled Alain Rossmann, a member of the Mac team who married Joanna Hoffman. “It was going to be thrown in the trash as soon as the consumer opened it, but he was obsessed

by how it looked.” To Rossmann, this showed a lack of balance; money was being spent on expensive packaging while they were trying to save money on the memory chips. But for

When the design was finally locked in, Jobs called the Macintosh team together for a ceremony. “Real artists sign their work,” he said. So he got out a sheet of drafting paper and a Sharpie pen and had all of them sign their names. The signatures were engraved inside each Macintosh. No one would ever see shlf1314

them, but the members of the team knew that their signatures were inside, just as they knew that the circuit board was laid out as elegantly as possible. Jobs called them each up by name, one at a time. Burrell Smith went first.qinpad

Jobs waited until last, after all forty-five of the others. He found a place right in the center of the sheet and signed his name in lowercase letters with a grand flair. Then he toasted them with champagne. “With moments like this, he got us seeing our work as art,” said Atkinson.shlf1314

 

Jobs, each detail

was essential

to making the

Macintosh amazing.

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Byweimiaow

Their first substantive disagreement was over how to price

Their first substantive disagreement was over how to price the Macintosh. It had been conceived as a $1,000 machine, but Jobs’s design changes had pushed up the cost so that the plan was to sell it at $1,995. However, when

Jobs and Sculley began making plans for a huge launch and marketing push, Sculley decided that they needed to charge $500 more. To him, the marketing costs were like any other production cost and needed to be factored into the price.

atmosphere. In the front of the meeting room, Jobs sat on the floor in the lotus position absentmindedly playing with the toes of his bare feet. Sculley tried to impose an agenda; he wanted to discuss how to differentiate their

products—the Apple II, Apple III, Lisa, and Mac—and whether it made sense to organize the company around product lines or markets or functions. But the discussion descended into a free-for-all of random ideas, complaints, and debates.

perfect for Apple, and Apple deserves the best.” He added that never before had he worked for someone he really respected, but he knew that Sculley was the person who could teach him the most. Jobs gave him his unblinking stare.

Sculley uttered one last demurral, a token suggestion that maybe they should just be friends and he could offer Jobs advice from the sidelines. “Any time you’re in New York, I’d love to spend time with you.” He later recounted the

climactic moment: “Steve’s head dropped as he stared at his feet. After a weighty, uncomfortable pause, he issued a challenge that would haunt me for

days. ‘Do you want to spend the rest of your life selling sugared water, or do you want a chance to change the world?’”

Sculley felt as if he had been punched in the stomach. There was no response possible other than to acquiesce. “He had an uncanny ability to always get

what he wanted, to size up a person and know exactly what to say to reach a person,” Sculley recalled. “I realized for the first time in four months that I couldn’t say no.” The winter sun was beginning

to set. They left the

apartment and walked

back across the

park to the Carlyle.

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Byweimiaow

“Well, it’s a start,” Jobs said, “but basically, it stinks.

“Well, it’s a start,” Jobs said, “but basically, it stinks. The background color is too dark, some lines are the wrong thickness, and the buttons are too big.” Espinosa kept refining it in response to Jobs’s critiques, day after day, but with each iteration came new criticisms. So finally one afternoon, when Jobs came by,

argued that he would always have a chance to study, but only one chance to work on the Mac. On his own, he decided to design a calculator for the computer. “We all gathered around as Chris showed the calculator to Steve and then held his breath, waiting for Steve’s reaction,” Hertzfeld recalled.shlf419

Jobs even tried to reengage Wozniak. “I resented the fact that he had not been doing much, but then I thought, hell, I wouldn’t be here without his brilliance,” Jobs later told me. But as soon as Jobs was starting to get himqinpad
shlf419

interested in the Mac, Wozniak crashed his new single-engine Beechcraft while attempting a takeoff near Santa Cruz. He barely survived and ended up with partial amnesia. Jobs spent time at the hospital, but when Wozniak recoveredqinpad
shlf419

he decided it was time to take a break from Apple. Ten years after dropping out of Berkeley, he decided to return there to finally get his degree, enrolling under the name of Rocky Raccoon Clark.

In order to make the project his own, Jobs decided it should no longer be code-named after Raskin’s favorite apple. In various interviews, Jobs had been referring to computers as a bicycle for the mind; the ability of humans toqinpad
shlf419

create a bicycle allowed them to move more efficiently than even a condor, and likewise the ability to create computers would multiply the efficiency

oftheir minds. So one day Jobs decreed that henceforth the Macintosh should be known instead as the Bicycle. This did not go over well. “Burrell and I thought this was the silliest thing we ever heard, and we simply refused to

use the new name,”

recalled Hertzfeld.

Within a month

the idea was dropped.

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Byweimiaow

Jobs left, and Hertzfeld went back to his work. Later that afternoon

Jobs left, and Hertzfeld went back to his work. Later that afternoon he looked up to see Jobs peering over the wall of his cubicle. “I’ve got good news for you,” he said. “You’re working on the Mac team now. Come with me.”

Hertzfeld replied that he needed a couple more days to finish the Apple II product he was in the middle of. “What’s more important than working on the Macintosh?” Jobs demanded. Hertzfeld explained that he needed to get his Apple II DOS program in good enough shape to hand it over to someone.

“You’re just wasting your time with that!” Jobs replied. “Who cares about the Apple II? The Apple II will be dead in a few years. The Macintosh is the future of

Apple, and you’re going to start on it now!” With that, Jobs yanked out the power cord to Hertzfeld’s Apple II, causing the code he was working on to

vanish. “Come with me,” Jobs said. “I’m going to take you to your new desk.” Jobs drove Hertzfeld, computer and all, in his silver Mercedes to the Macintosh offices.

“Here’s your new desk,” he said, plopping him in a space next to Burrell Smith. “Welcome to the Mac team!” The desk had been

Raskin’s. In fact Raskin had left so hastily that some of the drawers were still filled with his flotsam and jetsam, including model airplanes.

Jobs’s primary test for recruiting people in the spring of 1981 to be part of his merry band of pirates was making sure they had a passion for the product. He would sometimes bring candidates into a room where a prototype of the Mac

was covered by a cloth, dramatically unveil it, and watch. “If their eyes lit up, if they went right for the mouse and started pointing and clicking,

Steve would smile

and hire them,” recalled

Andrea Cunningham.

“He wanted themto say ‘Wow!’”

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Byweimiaow

“When he finally got to a No Parking sign, I said, ‘Okay, you’re right,

“When he finally got to a No Parking sign, I said, ‘Okay, you’re right, I give up. We need to have a rounded-corner rectangle as a primitive!’” Hertzfeld recalled, “Bill returned to Texaco Towers the following afternoon, with a big

smile on his face. His demo was now drawing rectangles with beautifully rounded corners blisteringly fast.” The dialogue boxes and windows on the Lisa and the Mac, and almost every other subsequent computer, ended up being rendered with rounded corners.

everywhere you look!” He dragged Atkinson out for a walk, pointing out car windows and billboards and street signs. “Within three blocks, we found seventeen examples,” said Jobs. “I started pointing them out everywhere until he was completely convinced.”

strip of plastic at the top so that it avoided the Neanderthal forehead that made the Lisa subtly unattractive. The patent for the design of the Apple case was issued in the name of Steve Jobs as well as Manock and Oyama. “Even

though Steve didn’t draw any of the lines, his ideas and inspiration made the design what it is,” Oyama later said. “To be honest, we didn’t know what it meant for a computer to be ‘friendly’ until Steve told us.”

spirit. It emphasized rationality and functionality by employing clean lines and forms. Among the maxims preached by Mies and Gropius were “God is in the details” and “Less is more.” As with Eichler homes, the artistic sensibility was combined with the capability for mass production.

Jobs publicly discussed his embrace of the Bauhaus style in a talk he gave at the 1983 design conference, the theme of which was “The Future Isn’t What It Used to Be.” He predicted the passing of the Sony style in favor of Bauhaus

Every month or so, Manock and Oyama would present a new iteration based on Jobs’s previous criticisms. The latest plaster model would be dramatically

unveiled, and all the previous attempts would be lined up next to it. That not only helped them gauge the design’s evolution, but it prevented

simplicity. “The current wave of industrial design is Sony’s high-tech look, which is gunmetal gray, maybe paint it black, do weird stuff to it,” he said. “It’s easy to do that. But it’s not great.” He proposed an alternative, born of

the Bauhaus, that was more true to the function and nature of the products. “What we’re going to do is make the products high-tech, and we’re going to package them cleanly so that you know they’re high-tech. We will fit them in a small package, and then we can

make them beautiful

and white, just like

Braun does

with its electronics.”

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Byweixiaobo

Jobs’s triumph was soon complete. A few weeks after winning

Jobs’s triumph was soon complete. A few weeks after winning his power struggle with Raskin to run the Mac division, he helped push out Mike Scott as Apple’s president. Scotty had become more and more erratic, alternately bullying and nurturing. He finally lost most of his support among the

employees when he surprised them by imposing a round of layoffs that he handled with atypical ruthlessness. In addition, he had begun to suffer a variety of afflictions, ranging from eye infections to narcolepsy. When Scott

was on vacation in Hawaii, Markkula called together the top managers to ask if he should be replaced. Most of them, including Jobs and John Couch, said yes. So Markkula took over as an interim and rather passive president, and Jobs found that he now had full rein to do what he wanted with the Mac division.

a long-distance call to go through without extra charges. The article revealed that other tones that

served to route calls could be found in an issue of the Bell System Technical Journal, which AT&T

immediately began asking libraries to pull from their shelves.

As soon as Jobs got the call from Wozniak that Sunday afternoon, he knew they would have to get

 

their hands on the technical journal right away. “Woz picked me up a few minutes later, and we went

to the library at SLAC [the Stanford Linear Accelerator Center] to see if we could find it,” Jobs recounted.

It was Sunday and the library was closed, but they knew how to get in through a door that was rarely locked.

“I remember that we were furiously digging through the stacks, and it was Woz who finally found the journal

with all the frequencies. It was like, holy shit, and we opened it and there it was. We kept saying to ourselves,

‘It’s real. Holy shit, it’s real.’ It was all laid out—the tones, the frequencies.”

Wozniak went to Sunnyvale Electronics before it closed that evening and bought the parts to make

an analog tone generator. Jobs had built a frequency counter when he was part of the HP Explorers

Club, and they used it to calibrate the desired tones. With a dial, they could replicate and tape-record

the sounds specified in the article. By midnight they were ready to test it. Unfortunately the oscillators

they used were not quite stable enough to replicate the right chirps to fool the phone company.

“We could see the instability using Steve’s frequency counter,” recalled Wozniak, “and we just

couldn’t make it work. I had to leave for Berkeley

the next morning, so we

decided I would work

on building a digital

version once I got there.”

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Byweixiaobo

publications department. One of Raskin’s dreams was

publications department. One of Raskin’s dreams was to build an inexpensive computer for the masses, and in 1979 he convinced Mike Markkula to put him in charge

askin envisioned a machine that would sell for $1,000 and be a simple appliance, with screen and keyboard and computer all in one unit. To keep the cost down, he proposed a tiny five-inch screen and

 

to pick him up. They immediately drove up from Los Altos. “

My head had been shaved, I was wearing Indian cotton robes,

and my skin had turned a deep, chocolate brown-red from the sun,”

he recalled. “So I’m sitting there and my parents walked past me about

five times and finally my mother came up and said ‘Steve?’ and I said ‘Hi!’”

They took him back home, where he continued trying to find himself.

It was a pursuit with many paths toward enlightenment. In the mornings

and evenings he would meditate and study Zen, and in between he would

drop in to audit physics or engineering courses at Stanford.

The Search

Jobs’s interest in Eastern spirituality, Hinduism, Zen Buddhism,

and the search for enlightenment was not merely the passing phaseof a nineteen-year-old. Throughout his life he would seek to follow

many of the basic precepts of Eastern religions, such as the emphasis

on experiential praj?ā, wisdom or cognitive understanding that is intuitively

experienced through concentration of the mind. Years later, sitting in his

Palo Alto garden, he reflected on the lasting influence of his trip to India:

Coming back to America was, for me, much more of a cultural shock than

going to India. The people in the Indian countryside don’t use their intellect

like we do, they use their intuition instead, and their intuition is far more

developed than in the rest of the world. Intuition is a very powerful thing,

more powerful

than intellect, in my

opinion. That’s had

a big impact on my work.

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Byweixiaobo

With Apple’s success came fame for its poster boy

With Apple’s success came fame for its poster boy.

Inc. became the first magazine to put him on its cover,

in October 1981. “This man has changed business forever,”

 

it proclaimed. It showed Jobs with a neatly trimmed

beard and well-styled long hair, wearing blue jeans and

a dress shirt with a blazer that was a little too satiny.

 

Jobs confided to close friends that he was driven by the pain he was feeling

about being put up for adoption and not knowing about his birth parents.

“Steve had a very profound desire to know his physical parents so he could

better know himself,” Friedland later said. He had learned from Paul and

Clara Jobs that his birth parents had both been graduate students at a university

and that his father might be Syrian. He had even thought about hiring

a private investigator, but he decided not to do so for the time being.

“I didn’t want to hurt my parents,” he recalled, referring to Paul and Clara.

“He was struggling with the fact that he had been adopted,” according to

Elizabeth Holmes. “He felt that it was an issue that he needed to get hold

of emotionally.” Jobs admitted as much to her. “This is something that is

bothering me, and I need to focus on it,” he said. He was even more open with

Greg Calhoun. “He was doing a lot of soul-searching about being adopted, and

he talked about it with me a lot,” Calhoun recalled. “The primal scream and the

mucusless diets, he was trying to cleanse himself and get deeper into his

frustration about his birth. He told me he was deeply angry about the

fact that he had been given up.”

John Lennon had undergone the same primal scream therapy in 1970,

and in December of that year he released the song “Mother” with the

Plastic Ono Band. It dealt with Lennon’s own feelings about a father who

had abandoned him and a mother who had been killed when he was a teenager.

The refrain includes

the haunting chant “

Mama don’t go, Daddy come

home.” Jobs used to

play the song often.

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Byweixiaobo

Rod Holt, the engineer who had built the power supply,

Rod Holt, the engineer who had built the power supply,

was getting a lot of options, and he tried to turn Jobs around.

“We have to do something for your buddy Daniel,” he said, and

 

he suggested they each give him some of their own options.

“Whatever you give him, I will match it,” said Holt. Replied Jobs,

“Okay. I will give him zero.”

 

so I didn’t push,” said Kottke. The official reason he wasn’t given

stock options was that he was an hourly technician, not a salaried

engineer, which was the cutoff level for options. Even so, he could

 

have justifiably been given “founder’s stock,” but Jobs decided not to.

“Steve is the opposite of loyal,” according to Andy Hertz-feld, an early

Apple engineer who has nevertheless remained friends with him.

“He’s anti-loyal. He has to abandon the people he is close to.”

 

a breadboard. “While Steve was breadboarding, I spent time playing my

favorite game ever, which was the auto racing game Gran Trak 10,” Wozniak said.

Astonishingly, they were able to get the job done in four days, and

Wozniak used only forty-five chips. Recollections differ, but by most

accounts Jobs simply gave Wozniak half of the base fee and not the bonus

Bushnell paid for saving five chips. It would be another ten years before

Wozniak discovered (by being shown the tale in a book on the history of

Atari titled Zap) that Jobs had been paid this bonus. “I think that Steve needed

the money, and he just didn’t tell me the truth,” Wozniak later said.

When he talks about it now, there are long pauses, and he admits that it

causes him pain. “I wish he had just been honest. If he had told me he

needed the money, he should have known I would have just given it to

him. He was a friend. You help your friends.” To Wozniak, it showed

a fundamental difference in their characters. “Ethics always mattered to me,

and I still don’t understand why he would’ve gotten paid one thing and told

me he’d gotten paid another,” he said. “But, you know, people are different.”

When Jobs learned this story was published, he called Wozniak to deny it.

“He told me that he didn’t remember doing it, and that if he did something

like that he would remember it, so he probably didn’t do it,” Wozniak recalled.

When I asked Jobs directly, he became unusually quiet and hesitant.

“I don’t know where that allegation comes from,” he said. “I gave him

half the money I ever got. That’s how I’ve always been with Woz. I mean,

Woz stopped working in 1978. He never did one ounce

of work after 1978.

And yet he got exactly

the same shares of

Apple stock that I did.”

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